Overview

ReplyRaptor is operated by an ordinary company, llc, a California limited liability company ("we", "us", or "our"). This page describes our policies regarding the collection, use, and disclosure of personal information when you use our service at replyraptor.com.

Information We Collect

We collect information you provide directly to us:

Account Information: Email address and name when you sign up
Content: FAQs, company information, and other content you create or import
Usage Data: How you interact with our service (pages visited, features used)
Device Information: Browser type, IP address, and device identifiers

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities

Information Sharing

We do not sell your personal information. We may share information in the following situations:

With your consent: When you explicitly agree to sharing
Service providers: Third parties that help us operate our service (hosting, analytics)
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets

Public FAQ Pages

FAQ pages you create are publicly accessible by design, as their purpose is to be discoverable by AI assistants and search engines. Do not include sensitive or private information in your FAQ content.

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our service. You can control cookies through your browser settings.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time by contacting us.

Security

We use reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data
Object to processing of your information
Export your data in a portable format

Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or your personal data, contact us at support@replyraptor.com

Privacy Policy